FAQ

 

Where are you located and what are your opening hours ?

Both shops are close on Monday

 

Can I pre-order ?

We are currently offering pre-order only for our large cakes. 

Pick up is available only at South Melbourne Market between 8.30am and 3.30pm but not at the Royal Arcade. 

You can order our cake directly online through our website. 

Don't hesitate to email us for special requests.

Do you cater for events ?

We offer catering on special request. 

Depending on your need we can offer you pick up or delivery (when possible) as well.

Please send us an email at bonjour @agathe.com.au and we will review your demand. 

Please mention the location, time, date, item and quantity and if possible try to give us at least 2 weeks notice.  

Do you do wholesales ?

We are not offering wholesale at the moment.

 

I have an allergy or a specific diet. Can I see the list of ingredients somewhere ?

All our products are listed in our food allergen menu available on our website. 

 

Do you have anything Vegan or Gluten free ?

Unfortunately we do not have anything Vegan or gluten free items on the menu at the moment.

 

How long can I keep the pastries ?

You can keep the pastries for two or three days in the bag or box we provide you. 

You don't need to put them in the fridge. 

Our range of large cakes except the tarts, flans, and cheesecakes need to be refrigerated.

 

Can I reheat the pastries ?

Yes you can reheat them in the oven for a few minutes or use an airfryer. 

We do not recommend to use microwaves

 

Do you sell gift cards ?

Yes absolutely you can buy a gift card online.

Our gift card doesn't have an expiry date. 

You can use it at both stores and it may be used one time or more than once. 

How to apply for a job at Agathé?

You can send us an email at bonjour @agathe.com.au

Please make sure to attached you resume and tell us about your experience and availabilities